Shipping policy

About Shipping Charges

This website (hereinafter referred to as "our store") offers free shipping on all products.

Shipping Method

The shipping method shall be the method specified by our store.

As a rule, we use EMS for shipments to the United States, and Sagawa Express and Yamato Transport for shipments within Japan.

As a general rule, we do not accept date and time requests.

However, if for some reason you wish to specify a delivery method, date, or time zone, please be sure to contact us in advance [before ordering]. We will not accept your request after your order has been placed. Please understand this in advance.

About Delivery Time

We use shipping methods with tracking numbers to ensure reliable delivery.

For domestic shipments within Japan, orders usually arrive within one week after shipment (delivery to remote islands and some other areas may take longer).

For international shipments, delivery times vary by country and region. Any customs duties and import taxes are the responsibility of the customer. 

Delivery may be delayed due to natural disasters, large-scale events, or other circumstances. Thank you for your understanding.